Customers message however they normally would — a question, an order, a complaint, a voice note — and the bot understands and acts on it. Order-taking is one thing it does well, not the only thing it does.
Runs on the WhatsApp number your customers already message — the bot answers instantly, any time of day.
Text or a voice note, any time — the bot picks it up immediately, no one has to be watching the phone.
Voice notes are transcribed automatically. The bot figures out what the customer needs — placing an order, logging a complaint, or answering a question — and handles it.
Order placed, complaint logged, question answered — whatever the conversation called for, recorded automatically for your team.
Four real scenarios the bot handles — click to see how each one plays out.
Sample conversations for illustration — based on the bot's real order and complaint flows.
Order-taking is one flow it runs well — the underlying bot handles open-ended conversation, in three languages, with memory.
No fixed menu of buttons — customers message naturally, and the bot keeps context across the last 15 messages of a session instead of resetting each time.
Customers can send a voice note instead of typing — it's transcribed automatically and understood just like text.
Customers message however they naturally would — the bot follows along in all three without a language setting.
One of the flows built on top of the conversation engine: guided ordering with live pricing lookup, complaint capture, and automatic logging — no manual entry after.
Shares cash on delivery, EasyPaisa, or bank transfer details once the customer picks how they want to pay — no separate payment step to build.
No business hours to work around — a message at midnight gets the same immediate reply as one at noon.
Currently handling live customer conversations — orders and complaints included — for a mineral water delivery business in Karachi. Built for real conversation volume, not a demo environment.
Pilot pricing shown below — final rates are confirmed with each customer during onboarding.
One WhatsApp number, one business
For higher conversation volume & custom flows beyond ordering
Multiple locations or WhatsApp numbers
Prices are early/pilot pricing and may change as we finalize plans with our first customers.
We'll set it up against your own conversations, whether that's orders, complaints, or general questions — the same way it's already running for a live delivery business today.
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